Are your puppies registered?
Yes, our puppies are AKC registered which insures you are getting a purebred and healthy puppy. If a pup can not be AKC registered then we would use another puppy registered company. Example: ACA, ICA…
Are your puppies health guaranteed and vaccinated?
Yes, our puppies come with a health guarantee and will be current on vaccinations and deworming.
Are your puppies microchipped?
We do microchip all our pups. We do not register any of our pups allowing for them to be registered with any company.
What kind of food do your puppies eat?
We have a list of allowed food. Only allowing for elite dog food.
At what age are the puppies old enough or ready to go to new homes?
The puppies have to be at least 8 weeks old before they can leave. By that time they have been weaned from their mom and are eating solid food on their own.
Do you have any reviews or references from past customers?
Yes, there is a review page on our website from our past customers. You can also visit our facebook page where you can find reviews.
How much is the deposit to hold or reserve a puppy?
The deposit to hold a puppy is 40%. The deposit is nonrefundable and goes towards the total purchase price of the puppy. Down payments can be placed on our website. or by emailing us firstname.lastname@example.org or call (330) 277-5276
Are deposits made on puppies refundable?
No, down payments made on puppies are nonrefundable. However, they do go towards the total purchase price of the puppy.
What types of payment do you accept?
We accept PayPal and credit/debit card. The remaining balance is due at pickup or before the pup departs to its new family Via www.atw.net
What all comes with the puppy when they leave?
Registration papers, My Next Pup Welcome Kit and vaccination records will be provided as well as a small bag of puppy food to get you started.
Do you offer delivery and how does that work?
We offer delivery to anywhere in the United States and Canada (other locations are also possible) . Our breeders are located around the USA and provide free transport to your door anywhere in the continental 48 states. Ground delivery is by www.atw.net and is from door to door. We can ground deliver to any continental 48 states. Flight are available and cost additional price.
What should we do or expect the first day our puppy is home?
Please provide fresh water and food. We prefer to keep them on the same diet that they are used to eating to help minimize any stress. Change of diet or stress can cause diarrhea. Please allow puppies plenty of rest the first day or two since everything is new and foreign to them. They should be just fine after they get settled in and used to their new surroundings.
Are you available to answer any questions should we have any after the puppy is home?
Yes, feel free to call, text, or email us with any concerns you may have and we will be more than happy to assist you any way that we can. There is also a contact form on our website that you can use to get in touch with us.
Do these puppies come with a health guarantee?
Yes, unless otherwise stated all puppies come with a one-year health guarantee. The details of this health guarantee can be found in our website.